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Guidelines and direct access to the official Pakistan Stock Exchange (PSX) Investor Grievance and Dispute Resolution Portal.
Lodge your grievance directly with the Regulatory Affairs Division (RAD) of the Pakistan Stock Exchange for independent investigation and dispute resolution.
Pakistan Stock Exchange Limited has established a dedicated Regulatory Affairs Division to safeguard the interests of investors and maintain market integrity. If you have an unresolved dispute or claim against Venus Securities (Pvt) Limited regarding securities trading, settlement, unauthorized transactions, or fund transfers that has not been satisfactorily redressed through our internal complaint desk, you are entitled to submit a formal complaint directly to the PSX.
Investors are encouraged to first submit grievances to Venus Securities' Designated Complaint Officer (Muhammad Munir) at (+92) 21-32400159 or info@venussecurities.com.pk for prompt internal resolution before escalating to PSX.